Setting up your new business email

You're ready to set up your brand new business email from Zimmerman on your computer or phone! Find the settings listed below. Learn about the difference between POP3 and IMAP. We recommend to use IMAP unless your situation is unusual. 

POP3 account vs. IMAP account

What is POP3?

POP3 (Post Office Protocol 3) is the email retrieval protocol used to receive emails from the server.

POP3 downloads the original emails from the email server on a single device/computer. Then it deletes the emails from the server’s inbox. It lacks synchronization; thus, several devices cannot access the same email. This protocol is best suited for people who use a single device (say office computer) to access emails.

Highlight of POP3:

POP3 saves all the data (including files and other attachments) on the local device. Hence, people can access email files offline.

Lowlight of POP3:

If anything happens to your device, you will lose all the email data downloaded on the device (unless your POP version is configured to store the email copy on the server).
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What is IMAP?

IMAP (Internet Message Access Protocol) is also an email retrieval protocol to retrieve email messages from the server. IMAP4 is the latest version in use.

IMAP is the most commonly used email protocol. After establishing the connection with the server, IMAP retrieves all the data from the mail server and caches the retrieved data on your local device. It allows you to access the same email on different devices since all your data is stored on the server and not on the local machine. Any changes you make to the emails will be synced to the mail server.


Highlights of IMAP:

 Access emails on different devices at once.
Not affected by local device failures.
Syncs mail data between multiple devices.
Set flags to categorize emails.

Lowlights of IMAP:

 Increases server load.
Complex compared to POP3.
 Emails can't be accessed offline.

Setting up your email as IMAP

1. In your email program or app, find Add New Email in settings. (Common email programs on PC are Microsoft Outlook or Thunderbird. We recommend Thunderbird as a powerful, easy to use email client that is FREE and makes it easy to organize multiple email addresses. On Android, we recommend BlueMail for your email app. Download from the Play Store)
Download Thunderbird Here
2. If you are presented with suggestions for email types to add, such as Yahoo, Gmail, etc, select Other. Otherwise, select IMAP as your email protocol, if presented with that option. (Some email apps and programs, Thunderbird being one, do not ask you whether you want POP3 or IMAP, they read that by the server settings you put in place in the next steps. 
3. Configure the incoming server settings. Here you will need to select manual configuration, rather than letting the application itself attempt to assign the best settings. Enter your email address as username, and the email password you were given by us. Then enter server settings below:

Incoming Server: imap.yourdomain.com (enter the domain of your website)
Port Number: 993
Connection Security: SSL/TLS
Authentication: Normal Password
4. Configure the outgoing server settings. Enter server settings below:

Outgoing Server: smtp.yourdomain.com (enter the domain of your website)
Port Number: 465
Connection Security: SSL/TLS
Authentication: Normal Password
5. Select Add account, or Finish. You should now be able to use your email!
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